Return Policy | سياسة العودة
we strive to ensure you are completely satisfied with your purchase. If you are not happy with your product, you can return it within 7 days of purchase, provided it is unused and in its original condition, with the original packaging and receipt.
Eligibility for Return | الأهلية للعودة
- The product is unused and in its original packaging.
- The original receipt is provided.
- The product is returned within 7 days of purchase.
Refund Process | عملية المسددات
- Once we receive and inspect the returned product, we will process your refund.
- Refunds will be issued to the original payment method used for the purchase.
- Please allow up to 7 business days for the refund to be processed and reflected in your account.
Excluded Items | العناصر المستثناة
- Personal care products.
- Opened or used products.
- Products damaged due to misuse.
Customer Responsibility | التزام العميل
- Customers are responsible for the return shipping costs unless the product is defective or damaged.
- Products must be returned in their original condition, including all tags and packaging.
